Quality, like love or beauty, can often be in the eye of the beholder. It’s subjective to suggest that something has quality, yet, as designers, we strive for that very subjectivity in every product and service we create. The concerning thing, however, is that our industry as a whole has recently shifted focus to how quickly and efficiently we can arrive at such designs, showing less concern for quality.
I’ve heard and been a part of many conversations in recent past extolling the virtues of being “lean” and doing agile UX. These discussions have often led to very useful ways of getting to a design faster, working more efficiently, and removing dependencies and fixations attached to the artifacts we make. These are all great things, but the unfortunate side effect is incremental blindness to the bigger...read more
By Zack Naylor